BN55 Privacy Policy –
Your Data, Our Responsibility

Welcome to the bn55 Privacy Policy. This document explains in detail how the bn55 platform at bn55.pw collect, use, store, and protect your personal information as a registered member or as a visitor to our website.

BN55 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take every aspect of privacy protection seriously and have invested in world-class security infrastructure to ensure your data remains safe in our care.

By using the BN55 platform, you agree to the collection and use of information as described in this policy. If you do not agree with any part of this policy, you are advised not to use our services and to contact us to close your account if applicable.

BN55 only collects information that is genuinely necessary to provide you with a safe, seamless, and high-quality service. Our data collection is divided into two main categories:

A. Information You Provide Directly

• Full name as shown on your identity card or passport.
• Identity card number (MyKad) or passport number.
• Date of birth and gender.
• Email address and mobile phone number.
• Current residential address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as copies of MyKad and bank statements.

B. Information Collected Automatically

• IP address and general geographic location.
• Web browser type and version used.
• Operating system and device type.
• Platform activity records including games played, bets placed, and financial transactions.
• Session data and access time logs.
• Cookie data and similar tracking technologies.

Every piece of information we collect has a clear and legitimate purpose. bn55 does not use your data for any purpose other than those stated below:

• Identity verification and fraud prevention – ensuring only legitimate members use the platform and protecting all parties from illegal activity.
• Financial transaction processing – facilitating deposits and withdrawals securely and accurately through supported payment methods.
• Service delivery and customer support – addressing inquiries, resolving disputes, and ensuring a smooth gaming experience.
• Essential Communications – sending account-related notifications, transaction updates, promotions you have opted in to receive, and policy updates.
• Legal Compliance – fulfilling obligations under Malaysia's PDPA, anti-money laundering laws (AMLA), and regulatory directives.
• Platform improvements – analyzing usage patterns to improve the user experience, platform performance, and game offerings.
• Responsible gaming – identifying at-risk gambling patterns and extending support to members who may need assistance.

BN55 understands how sensitive your personal information is. We only share your data under very limited circumstances and with service providers that have undergone a rigorous security assessment process on our part.

• Payment service providers – transaction information required to process your deposits and withdrawals via FPX, Touch 'n Go, GrabPay, DuitNow, and USDT.
• Identity verification service providers – for KYC purposes to ensure the safety of all platform members.
• Authorities and law enforcement agencies – when required by Malaysian law or a valid court order.
• Cloud service and technical infrastructure providers – bound by strict data protection agreements with bn55.

All third parties working with bn55 are bound by data protection agreements that require them to handle your information to the same or higher security standards as our own. They are not permitted to use your data for any purpose beyond what is specified in those agreements.

BN55 stores your data in data centres equipped with high-grade physical and digital security. All data stored and transmitted through our platform is protected by 256-bit SSL encryption, the international banking industry standard.

• All passwords are stored in hashed form that cannot be read, even by bn55 staff themselves.
• Access to sensitive member data is restricted to authorised BN55 staff only, based on the principle of least privilege.
• The threat monitoring system operates 24 hours a day, 7 days a week to detect and respond to any unauthorized access attempts.
• Data backups are performed regularly across multiple locations to ensure continuity of service.
• Independent security audits are conducted annually to ensure our security standards remain up to date.

Your data is retained for as long as necessary based on the purpose for which it was collected, or as required by Malaysian law. Once the retention period expires, data will be securely deleted or anonymised.

BN55 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

• Essential Cookies – required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies – helping us understand how visitors use the platform so we can improve website speed and usability.
• Functional Cookies – remembering your preferences such as language, theme, and account settings for a consistent user experience.
• Security Cookies – helping identify suspicious activity and protecting your account from unauthorized access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the BN55 platform. Third-party cookies used by our service partners are also subject to their respective privacy policies.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by BN55. We are committed to making it easy for you to exercise these rights in a simple manner and without any undue obstacles:

• Right of access – you have the right to request a copy of the personal data we hold about you at any time.
• Right to rectification – if any of your data is inaccurate or out of date, you have the right to request that we correct it.
• Right to restrict processing – in certain circumstances, you may request that we restrict how we use your data.
• Right to withdraw consent – for processing that relies on your consent, you may withdraw that consent at any time.
• Right to complain – you have the right to lodge a complaint with the Malaysia Personal Data Protection Commissioner if you believe your privacy rights have been violated.

To exercise any of the above rights, please contact the bn55 privacy team through the available support channels. We will process your request within 30 business days. Some requests may require identity verification beforehand to ensure the security of your account.

BN55 strictly does not collect or process personal data of individuals under the age of 18. Our platform is designed exclusively for adults and we implement rigorous age verification checks during the registration process.

If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that data and close the relevant account. If you are a parent or guardian and believe your underage child has registered on our platform, please contact us immediately.

BN55 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes made will be published on this page with an updated effective date.

For significant changes that may affect how we use your data, we will notify you via the email registered to your account or through an in-platform notification at least 14 days before those changes take effect.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the BN55 platform after any changes are published will be considered your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, the BN55 privacy team is ready to assist you at any time.

• 24/7 live chat via the bn55 platform – the fastest way to get immediate assistance.
• Email our privacy team at [email protected] for more detailed inquiries.
• All data access right requests will be processed within 30 business days from the date of receipt.